I made a new friend today

Customer Service Agent: Hi, welcome to (company redacted) chat support. How may I assist you today?

Jimmy: I’m curious if I could have business cards as soon as Saturday.

Customer Service Agent: Let me check it real quick

Customer Service Agent: What zip code?

Customer Service Agent: are you there?

Jimmy: 07866

Customer Service Agent: You want it this coming Saturday or next Saturday?

Jimmy: This Saturday.

Customer Service Agent: Oh, I’m sorry but the earliest you will get it is on Wednesday

Jimmy: Ah, OK

Customer Service Agent: Is there anything else I can assist you?

Jimmy: Nope, that’s it. Thanks.

Customer Service Agent: You’re welcome

Customer Service Agent: Thank you for using our chat feature

Customer Service Agent: Have a nice day

Jimmy: You too, friend.

Customer Service Agent: Thank you

Customer Service Agent: Bye for now

Jimmy: Goodbye.

Jimmy: Oops, I didn’t say you’re welcome when you thanked me for using the chat feature. So… You’re welcome.

Customer Service Agent: 🙂

Jimmy: 😀

Customer Service Agent: Ok, bye now

Jimmy: Friends forever?

Customer Service Agent: Yes, we can be friends

Customer Service Agent: Thank you

Jimmy: Yes!

Customer Service Agent: If you need assistance in the future, please feel free to contact us again

Customer Service Agent: Bye now

Jimmy: I will. Thank you again. I had a wonderful time chatting with you.

Customer Service Agent: Thank you

Customer Service Agent: I will end the chat session now

Customer Service Agent: Again, have a great day

Jimmy: You’re welcome.

Jimmy: You have a great day as well. Splendid customer service.

Customer Service Agent: Thank you for the compliment

Customer Service Agent: Bye

Customer Service Agent: Thank you for using our chat feature. Have a nice day!

The chat session has ended.

42 Comments

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  23. Audio started playing any time I opened this internet site, so irritating!

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  33. norman says:

    Jimmy, as someone who works cust service for 7+ years, I can confirm that the person you’re speaking with is either indian, high, or both.

    The only way a lot of us can deal with you idiots are with drugs, alcohol, or outsourcing.

  34. Yay google is my world beater helped me to find this great site! . “I believe half the unhappiness in life comes from people being afraid to go straight at things.” by William J. Locke.

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  38. Begatts says:

    That’s gold!

  39. Gary says:

    Dude, you didn’t get his/her number??

  40. Steve says:

    Excellent customer service! Way to play along with it though; they need a bit more instruction (or intelligence) in how to end a session.

  41. theguyotc says:

    When it happens face-to-face, that’s the kind of conversation that makes me want to jump out of a window rather than look at the person any more.

  42. PE says:

    This is some nice relief from missing out on Spags.

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